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Thursday, November 21 • 16:15 - 17:00
Bottlenecks, Brain Science & Breakthroughs

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Have you ever been micro-managed…? Have you been blamed for software issues not within your control…? Are you the bearer of bad news…? (i.e. the release needs to be pushed back)

These are sticky situations that testing professionals deal with and I’ve come up with some communication strategies using brain science and conflict resolution to handle these tough moments!

Channel in your inner Communication Officer as Lt. Uhura in Star Trek, to be able to communicate on all frequencies. Let’s add some communication superpowers to your QA toolbox for you to handle any situation.

Come to this session to learn how:
- Our brain processes communication & memory patterns
- How we get triggered by some words ‘QA is a Bottleneck’
- To be a Master Diplomat with your QA leads, developers & Product Owners

Interested to know more…? Show up and we’ll have an interactive session to lead to healthier communication and a less stress work culture!

avatar for Swati Shah

Swati Shah

QA, Blink
Swati Shah is passionate about product quality and has worked for global brands as Spotify, Warner Bros and startups in New York City. Her QA work has taken her on a world tour to Italy, Sweden & Malaysia working as a QA Engineer for over 13 years. Her passion point is to bring innovation... Read More →

Thursday November 21, 2019 16:15 - 17:00 EST
AMA Conference Center New York City, Room 605 1601 Broadway, New York, NY 10019, USA
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